Privacy Policy
This Privacy Policy explains how Financial Corp (“we,” “our,” or “us”) collects, uses, shares, and protects information when you visit https://www.financialcorp.com/ (the “Site”) and when you submit information through our forms or services.
- 1. Information we collect
- 2. How we use information
- 3. GDPR lawful bases (EEA/UK)
- 4. Cookies & tracking
- 5. Google Analytics (GA4)
- 6. Forms (WPForms) & uploads
- 7. Sharing & service providers
- 8. International transfers
- 9. Data retention
- 10. Data security
- 11. Your rights (GDPR/other)
- 12. Children’s privacy
- 13. Changes to this policy
- 14. Contact us
1. Information we collect
We collect information in two ways: (a) information you provide directly and (b) information collected automatically when you use the Site.
Information you provide
- Contact details (e.g., name, email, phone number)
- Business details (e.g., business name, merchant-related information)
- Form submissions and messages you send us
- Files you upload (e.g., merchant processing statements or related documents)
Please avoid uploading sensitive personal data unless we specifically request it for a legitimate service purpose.
Information collected automatically
- IP address (may be collected by servers and analytics tools)
- Device and browser information
- Pages viewed, clicks, referring pages, and approximate location (derived from IP)
- Cookies or similar identifiers (see Section 4)
2. How we use information
- To provide and improve our services (including statement reviews and responding to inquiries)
- To communicate with you (service updates, responses, administrative messages)
- To operate, maintain, and secure the Site
- To analyze performance and user behavior to improve content and user experience
- To comply with legal obligations and enforce our terms
3. GDPR lawful bases (EEA/UK)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following lawful bases (as applicable):
- Consent: where you consent to certain processing (e.g., optional cookies/analytics, marketing).
- Contract / pre-contract steps: to provide requested services or respond to your service request.
- Legitimate interests: to secure and improve our Site, prevent fraud/spam, and understand usage (balanced against your rights).
- Legal obligation: where we must comply with a legal requirement.
4. Cookies & tracking technologies
We may use cookies and similar technologies to:
- Enable core Site functionality
- Remember preferences
- Measure Site traffic and performance
- Help prevent spam and abuse
You can control cookies through your browser settings. If you reject certain cookies, parts of the Site may not work as intended.
5. Google Analytics (GA4)
We may use Google Analytics (GA4) to understand how visitors interact with our Site (e.g., pages visited, time on Site, interactions). Google may process certain information (including identifiers and IP-related data) to provide analytics services.
Learn more: Google Privacy Policy · Google Analytics privacy controls
Consent & controls (recommended best practice)
- Consent-based loading: where required, analytics tags should only load after consent (via a cookie consent banner/tool).
- Data retention controls: GA offers settings to control how long analytics data is retained.
- Data minimization: we aim to avoid collecting unnecessary identifiers and use analytics to improve the Site.
You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on (available from Google).
6. Forms (WPForms) & uploads
We use WPForms to collect information submitted through Site forms (e.g., contact requests, service inquiries, and upload requests).
WPForms entry storage
- Form entries may be stored on our WordPress website/hosting environment (WordPress database) and/or sent to us via email notifications, depending on our configuration.
- Only authorized staff and administrators can access form entries.
We may also use built-in WordPress privacy tools (where configured) to help export or erase personal data upon verified request.
File uploads: If you upload documents (such as merchant statements), we use them only to provide the requested service (e.g., review and follow-up). Do not upload information you do not want us to process.
7. Sharing & service providers
We do not sell your personal information. We may share information with trusted service providers that help us operate the Site and deliver services, such as:
- Website hosting and infrastructure providers
- Email delivery and communications tools
- Analytics providers (e.g., Google Analytics)
- Spam prevention and security services
Service providers are permitted to process information only for the purposes we specify and must protect it consistent with applicable laws and contractual obligations.
8. International transfers
Your information may be processed in countries other than your own, depending on where we and our service providers operate. Where required (e.g., under GDPR), we rely on appropriate safeguards for international transfers, such as contractual protections.
9. Data retention
We keep personal information only as long as necessary to:
- Provide services you request
- Maintain business records and resolve disputes
- Comply with legal and regulatory obligations
When no longer needed, we delete or anonymize information in accordance with our retention practices.
10. Data security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Your rights (GDPR/other)
Depending on where you live, you may have rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (in certain cases)
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
- Request data portability (where applicable)
To exercise these rights, contact us at support@financialcorp.com. We may need to verify your identity before responding.
12. Children’s privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.
13. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact us
If you have questions about this Privacy Policy or our data practices, contact:
Financial Corp
475 Central Avenue.
Suite 400f
St. Petersburg, Florida 33701
Email: support@financialcorp.com
This page is provided for general informational purposes and should be reviewed by your legal counsel to ensure it matches your exact data flows and jurisdictional requirements.
